My water heater broke and flooded my kitchen. I came home that evening to a brand new heater, but a mess in the living room. Staff called me first thing in the morning and informed the carpet would be cleaned and the place looks better than ever!
My air conditioning was in need of a boost of freon and I made a simple request at the office. I allowed their maintenance crew to come into my home while I was at work and when I came home the AC was working fabulously!